Q&A

Owned by Einar Ársæll Hrafnsson
Last updated: May 17, 2024 by Þórður Roth
1 min read

Some questions that may arise and answers to them

Why does SIM authentication give me a 401 error with the message "mssp_105"?

If I try SIM authentication with my phone number, I get this error:

{"code":401,"reason":"Unauthorized","message":"mssp_105","detail":{"failureUrl":"mssp_105"}}

Possible explanations

  • If in the test environment, the most likely explanation is that authentication is being attempted with a number that has a prod Certificates on it. Prod Certificates cannot be used in the test environment.

  • It is also possible that the number does not have any Certificates installed.

 

Why do I get a 401 error with the message "id_403"?

If I try to initiate an authentication process, I get this error:

{"code":401,"reason":"Unauthorized","message":"audkenni_403","detail":{"failureUrl":"audkenni_403"}}

Possible explanation

  • Most likely "clientId" is not correct.

 

Why am I getting different Hash value than in Instructions?

If I use my code to create Hash from the same text as in the instructions I get a different Hash value.

Possible explanation

  • In our example in the instructions we use java code, using default encoding type. Your solution might be using different encoding type. This is for example known if using C#. This should not cause any problems in calculating the Verification Code because that code is calculated from the Hash string you send in, not the text you used to create the string.

 

Why am I getting {"error_description":"Invalid JWT audience","error":"invalid_request"}

Possible explanations